Field Sales KPIs in FMCG: Route Adherence, Productive Calls and Lines Per Call
Four numbers explain almost everything about a field sales team's performance: route adherence, productive call rate, lines per call and value per call. Each one is easy to define and easy to misread in isolation. This guide covers what each measures, how it is calculated, what a realistic Indian benchmark looks like, and what the combinations tell you that no single metric can.
