Distribution Management Pricing for Indian Brands & Distributors

Yes - every plan starts with a no-credit-card 30-day free trial of the Growth tier. You get full access to route optimization, schemes, analytics, GST e-invoicing, and the Tally connector. If you don't convert, your data is exported to CSV and the workspace is archived for 90 days in case you change your mind.

A "user" is any login that touches the platform - sales reps, delivery boys, warehouse staff, admins, and finance. Read-only viewers (owners, auditors) are free on Growth and above. We bill the average paid-user count per month, not peaks, so seasonal hiring won't surprise you.

Annual billing saves 20% across all plans. For a 25-rep Growth deployment, that's ₹60,000 saved per year versus monthly. Annual customers also lock the rate for 12 months, get one free admin training session, and receive a dedicated implementation slot in the queue.

No. Self-serve onboarding, in-app guided tours, video library, and standard data import (Excel/CSV) are included on every plan. Premium onboarding with a dedicated implementation lead is an optional ₹24,999 add-on. We never charge for software updates, security patches, or new feature releases.

Yes. All prices on this page are exclusive of 18% GST as per Indian tax rules. Full GST invoice is generated and emailed automatically each billing cycle, and is available for ITC under your distributor's GSTIN.

We never block your operations. If you exceed orders, outlets, or SKU caps, the system keeps running and we flag the overage in your billing console. You can either upgrade the plan or pay a small overage rate (10% above per-unit cost). No surprise auto-upgrades.

Yes. Monthly plans can be cancelled with one click - access continues until the end of the paid month. Annual plans get a full prorated refund within the first 30 days (the money-back guarantee window) and a partial refund thereafter on a case-by-case basis. We don't lock you in with multi-year contracts.

Yes. Self-serve Excel/CSV import is included free. Migration from Tally Prime, Bizom, FieldAssist, GoFrugal, or Unicommerce is included free for annual customers on Growth and above. For complex datasets we offer a 30-day migration sprint at ₹24,999 one-time.

All data is hosted on AWS Mumbai (ap-south-1) with daily encrypted backups, AES-256 at rest, and TLS 1.3 in transit. We're SOC 2 audit ready, ISO 27001 controls implemented, and DPDP Act 2023 compliant. Enterprise customers can opt for private VPC or on-premise deployment.

Outlet caps differ per plan (see comparison table). On the Scale plan you can manage up to 25,000 active outlets; Enterprise removes the cap entirely. Importantly, retailers themselves are not "users" - they don't consume a license seat.

Yes. Tally Prime is supported on all plans (CSV export on Starter, two-way sync on Growth+). SAP S/4HANA and Oracle integrations are available on Scale and Enterprise plans via prebuilt connectors or our open REST API.

Field reps only need the mobile app - it works offline-first on Android (4G or no signal). Each rep counts as one paid user. Delivery boys who only run the delivery app (no order booking, no schemes) are billed at 40% of the per-user rate on Growth and above.

Yes, on Scale and Enterprise plans. Multi-brand workspaces give each principal its own data, schemes, pricing, and reports while letting you share users and master data. Super-stockists handling 5+ brands save 30-40% versus running separate DMS instances.

We've maintained 99.94% uptime over the last 12 months across all customers, exceeding our 99.9% SLA for Scale and above. Realtime status is published at status.spirestock.com with historical incident reports and post-mortems.

Yes. Our support team handles English, Hindi, Marathi, Gujarati, Tamil, Telugu, and Kannada. Phone support is included from Scale onwards; Growth customers get email + chat in all languages. The mobile app itself is localised in 5 Indian languages and Arabic.

Yes, instantly from inside the billing console. Upgrades are prorated immediately; downgrades take effect at the next billing cycle. There are no penalty fees and no minimum tenure required between plan changes.